Refunds

Purchases are final. The free 14-day trial lets you try the whole crew before you buy.

This doesn't limit any right the law gives you, for example if you were charged in error, or Desktop Crew isn't delivered or doesn't work as described. To use one, write to support@desktopcrew.app with your order reference (it's in your key email).

Consumers in the EU and the UK: cancelling

You can cancel within 14 days of getting access to Desktop Crew, without giving a reason, under Link's purchase terms. Tell us clearly, for example by email to support@desktopcrew.app, or ask Link support and give "cooling off period" as the reason. You can use the form below, but you don't have to. We refund everything you paid, including any tax, within 14 days of hearing from you.

How a refund is paid

Link (Sold through Link, LLC, a Stripe company) runs the checkout, the tax and the receipt. Refunds go back to the card or account you paid with, and your statement shows the purchase as LINK.COM* DESKTOPCREW. Depending on your bank, a refund shows up in 5 to 10 business days.

Link's own purchase terms also apply, and give you rights of their own; where theirs are more generous, theirs apply.

After a refund

A refund ends the license for the full crew. The free lite crew (three crewmates and the AI agent bots) is still yours to keep.